We have various processes which make sure our customers are satisfied with the products and services of the yekalon stone. Welcome feedbacks of the products and services from our customers. Sales Professionals stay in touch with the customers even after the deal. Never ignore their calls. Give necessary support. Help them install, maintain or operate a particular product. Any product found broken or in damaged condition must be handled immediately by the sales professional. We have special complaint channel in our website （www.yekalonstone.com） where the customers can directly register complaints.